H9 defines what matters
NSI’s engineered framework begins with nine human needs, so every decision is grounded in the lives people want to lead.
Joint solution project planSan Francisco · 2027–2032
Bridge SF
Connecting people, technology, and community to create real opportunity—and a more inclusive San Francisco.
See the joint solution
Human needs first. Technology in service of people.
The premise
San Francisco does not need technology for technology’s sake. It needs a proven way to turn technology into better human outcomes.
The joint solution
One connected system, built around people.
Bridge SF converts disconnected information and emerging technology into trusted, accessible support—then brings that support into neighborhoods through people residents already trust.
Real-world signals connect
Trusted housing, mobility, accessibility, education, community, and live operational feeds enter a governed information layer.
Nimble makes it operational
The AI layer connects H9 priorities with changing real-world information, coordinating insight and action as conditions evolve.
HALØ makes it visible
BizzTech’s HALØ surfaces the photorealistic twin as one understandable place where people can explore choices and next steps.
Resident feedback continuously improves every layer
The human-to-digital bridge
Human need becomes a living picture of the city.
NSI defines the human outcomes. E3S’s Nimble combines those priorities with real-world feeds. BizzTech’s HALØ makes the result visible and useful as a photorealistic operational twin.
People are the starting point—not the endpoint.
H9 → Nimble → HALØ
H9
NSI Engineering
Nine needs define value
H9 is the evaluation lens: a proven engineered approach for connecting project choices to the human needs they are meant to serve.
Subsistence
Protection
Affection
Education
Participation
Leisure
Creation
Identity
Freedom
Human priorities
H9 signals
Operational AILiving city
Real-world feeds
BizzTech photorealistic digital twinOne operational view where community needs and changing city conditions can be understood together.
01 · Sense
Residents, public information, and live conditions reveal what is happening.
02 · Understand
Nimble relates those signals to H9 human needs and operational context.
03 · Act & learn
HALØ surfaces useful choices, while outcomes and feedback strengthen the next decision.
What changes for people
Technology becomes a bridge to each other.
A resident begins with a human need. Bridge SF connects the right information, service, and trusted people—turning a digital answer into participation in community life.
A resident asks
“What affordable housing is available for my family—and what do I do next?”
Bridge SF in action
From scattered listings to a clear next step
- 1Ask in familiar language
- 2See trusted, relevant options
- 3Connect to local human support
Resident need
Bridge SF
Housing
Eligibility
Local support
Human outcome
More stability, less uncertainty
People find services. Support becomes visible. Community grows stronger.
One delivery team
Each partner closes a different gap.
No single organization can connect infrastructure, trust, human needs, community learning, and resident outcomes alone. Together, the team can.
Digital foundation
BizzTech
Delivers HALØ, the photorealistic digital-twin environment and resident-facing experience.
Trust & security
E3S
Delivers Nimble, the operational AI layer, plus responsible AI, cybersecurity, data governance, and mission-critical engineering.
Human-needs integration
NSI Engineering
Applies H9, systems integration, and program management to keep outcomes centered on people.
Learning & access
StreetCode Academy
Leads neighborhood learning, digital confidence, trusted engagement, and practical access.
The bridge beyond the screen
We do not wait for adoption. We meet people where they are.
StreetCode Academy turns access into confidence through free, practical neighborhood learning—while resident experience flows back into the system.
Built with the community
Principles that guide every decision.
Technology combined with community participation and hands-on learning—guided by multilingual assistance, accessible design, privacy, and clear information sources.
Multilingual assistance
People can ask questions in everyday language—and in the language they understand best.
Accessible design
Built to recognized accessibility standards, with residents' experiences shaping the design.
Privacy by design
Resident data is protected, governed, and never treated as a product.
Clear information sources
Every answer points back to trusted, current, understandable sources.
Tested with the community
Work begins with focused community needs, testing with users, and refining before expanding.
Why this can win
A vision big enough for the future—and practical enough to build now.
01Humanizing the Future of Technology
Humanizing the Future of Technology
Technology is an enabler of human outcomes—not the outcome itself.
For San Francisco: Residents gain useful support without needing to understand the systems behind it.
02Beyond Today’s Problems
Beyond Today’s Problems
Solve current barriers while creating the capacity to anticipate what comes next.
For San Francisco: Housing and access lead today; new neighborhood needs can follow without starting over.
03Designed for the Unknown
Designed for the Unknown
Use H9 to evaluate emerging challenges before the full solution is obvious.
For San Francisco: San Francisco can respond to new risks and opportunities through resident-defined needs.
04Technology That Evolves With the Mission
Technology That Evolves With the Mission
The platform changes as missions, technologies, and environments change.
For San Francisco: Services improve continuously instead of becoming another static city portal.
05From Possibility to Application
From Possibility to Application
Turn emerging technology into structured, practical uses tied to real outcomes.
For San Francisco: Innovation becomes a better housing search, accessible journey, or learning pathway.
06A Framework for Continuous Adaptation
A Framework for Continuous Adaptation
Build the ability to respond as the future unfolds rather than trying to predict it perfectly.
For San Francisco: Community feedback becomes a permanent operating capability, not a one-time study.
Five-year roadmap
Build. Prove. Integrate. Sustain.
A disciplined path from initial neighborhood value to a lasting, community-governed service.
YEAR 1
Build
Establish governance and trusted sources. Launch HALØ with the shared city model, resident assistant, housing and access baselines, and 2–3 neighborhood learning sites.
One trusted place to begin
YEAR 2
Prove
Expand into priority neighborhoods. Test referrals and accessible journeys, scale workshops, and use H9 evaluation to identify what delivers value.
Evidence that guides decisions
YEAR 3
Integrate
Connect more city systems and providers. Link learning to education and workforce pathways and select a permanent steward.
A growing community ecosystem
YEARS 4–5
Sustain
Establish community governance, reliable operations, durable funding, broader services, and local leadership beyond the grant.
A service built to endure
Accountability
Measure what changes in people’s lives.
Platform activity matters only when it leads to access, confidence, opportunity, belonging, and trust.
Access
Find and use relevant services
Agency
Make informed choices independently
Belonging
Be seen across language, ability, and neighborhood
Opportunity
Build skills and reach learning or work
Trust
Rely on current, sourced, understandable information
Reported quarterly to partners and residents
Residents reachedWorkshop participationSuccessful referralsBarriers addressedInformation freshnessReliabilitySustained use
The promise
A city where technology helps every person live, learn, work, and belong.
Project status
Bridge SF is a proposed initiative for consideration through Boundless San Francisco. Funding has not been awarded; implementation, timing, and service availability depend on funding and final project agreements.
Project inquiries: delia.perla@bizztech.io · BizzTech, lead applicant